In his letter to stakeholders in the report, Starbucks chairman, president and ceo Howard Schultz said, "Even during this time of change for our company, one thing that will never change is our long-standing commitment to conducting business in a responsible and ethical manner. Going forward, we will only deepen our approach by continuing to integrate social and environmental responsibility into every aspect of our business."
The report highlights key strategic CSR initiatives and tracks Starbucks progress in several areas including: