You don’t have to be an expert in, well anything, to know 2020 was a year like no other.
Words like “unprecedented” were heard on a daily basis. Families and loved ones were kept apart. Social distancing and personal protective equipment complicated a simple trip to a store. And since the pandemic came on suddenly, consumers had to discover ways to adapt after the fact versus making preparations. Given the record-breaking daily new cases at the end of this year and the lack of a vaccine, it appears COVID-19 will be with us well into 2021.