A Tough Temptation -- July 2007
by Tom Zind
July 16, 2007
The large and growing North American Hispanic market may be a food marketer’s dream, but truly understanding it is essential. This is a culturally diverse group, whose food preferences are anything but homogeneous.
Food
marketers who take note of the growing population of Hispanics in North America
and their mounting influence on the culture are clearly doing their homework.
However, if they are responding simply by dreaming up new dishes with a spicy
kick, making tacos and burritos more convenient or coming out with products
merely to slap the words “dulce de leche” on them, they might one day find
themselves saying “the dog ate my homework.”
Growing in number and on track to accelerate as a percentage of the U.S. population in coming
years, Hispanics are a distinct and worthy target market for food companies.
But far from being a monolithic group that has one set of food tastes and food
consumption behaviors, Hispanics are a multi-faceted grouping of peoples who
hail from myriad nations, cultures and food traditions. Moreover, their food
orientation, like that of other ethnic groups, also is a function of
demographics, differing based on such variables as age, income level, family
size and degree of acculturation.
Those differences and nuances are being highlighted in a growing number of
in-depth studies of the Hispanic market aimed at marketers of many products,
including food. In the last year, Technomic Inc. issued “Targeting the Hispanic
Foodservice Customer—Keys to Success,” and Mintel Inc., unveiled “Hispanic
Meals at Home,” among others.
Their message: food marketers will increasingly have to work to uncover the
secrets to serving the needs and mirroring the habits of a culture anchored in
many ways by food— from what is consumed to how it is prepared and how it is
purchased. Whether they are focused on developing products unique to the home
countries of Hispanic immigrants or simply bringing mainstream foods to those
who call themselves Hispanic, successful marketers will need to understand the
behaviors of consumers with exacting demands, intense loyalties and, in some
cases, entrenched eating habits.
The Technomic study advises mainstream food marketers to better grasp the
differences inherent in the many Hispanic subgroups, which can strongly affect food
consumption patterns. “When we think Hispanic we think Mexican, but in fact the
demographics are much broader than that—we’ve identified about 11 or so
Hispanic subgroups,” says David Henkes, senior principal at Technomic. “The
trick for food manufacturers and the foodservice industry is to avoid the trap
of assuming that Hispanics are one big block of people, and instead to target
them with foods and beverages and flavors that are appropriate.”
As the study notes, many food marketers are failing to key into differences
relating to country of origin, acculturation levels, socioeconomic status and
life stage. “These differences are not well understood by foodservice
manufacturers and operators. As a consequence, many companies have had limited
success in reaching this important market.”
A Market That Can’t Be Ignored
That
is certainly cause for concern, given the number of Hispanics entering cultures
notably different from which they or their parents originated. Indeed, from a
sheer numbers perspective, the Hispanic market is a tough one to ignore for any
food company looking to plan ahead and target products and marketing efforts to
fast-growing slices of the population.
According to the Technomic study, there are now some 40 million Hispanics in
the U.S.; this comprises about 14% of the population. The Hispanic population
is growing four times faster than the U.S. population, putting it on
track to potentially account for 25% of the country’s total population by 2050.
The Mintel study sees a similar growth track. It predicts that between 2001 and
2011, the share of the U.S. population that is
Hispanic is expected to increase from 13% to 15.7%.
Perhaps more important is the fact that the Hispanic population is skewing much
younger than the rest of the U.S. population. The Technomic
study noted that people under 18 comprise 34% of the Hispanic population,
compared with 25% of the non-Hispanic population.
Acculturation: The Key
A
central consideration in understanding Hispanics’ food consumption behavior and
catering to their needs is the impact of the level of acculturation. It is
generally believed that recent Hispanic immigrants are more likely to cling to
the foods and eating traditions of their home countries or regions. The longer they
are in the new environment—as they acculturate—the more likely they will be to
adopt more mainstream food consumption behaviors.
“The effect of acculturation on the types of foods Hispanics eat is
pronounced—it is perhaps the most important demographic to consider when
assessing the Hispanic consumer,” notes the Mintel study.
Technomic’s assessment is that acculturation levels are such that food
marketers may be facing an uphill battle by attempting to pull many Hispanics
away from their native foods and eating habits toward mainstream foods. While
some 40% of U.S. Hispanics are likely fully acculturated (defined as those born
in the U.S. to parents who are U.S. citizens), some 60% are not. Of that 60%,
13% are unacculturated (a group consisting of those who were born outside the
country and have lived less than half their lives in the U.S.). But the biggest
block (47%) are semi-acculturated, meaning that while they were born outside
the country, they have spent more than half their lives within its borders.
Acculturation poses a dilemma and a challenge for a growing number of
Hispanics, says Ricardo Lopez, president of Hispanic Research Inc., a marketing
research firm. A reluctance to blend into the larger mainstream society is
often expressed at least partly through food choices and eating habits.
“Early immigrants to the U.S. forced their children to speak English, but now
that’s changed—now, it’s work to keep your culture,” he says. “Hispanics come
into this country and they struggle with losing it. One way they may seek to
retain it is to put an emphasis on the foods of their culture.”
Food Marketers’ Dilemma
That
begs the question: Should mainstream food marketers promote authentic dishes to
meet this desire?
The answer is not an easy one because creating successful authentic dishes is a
difficult task. Researching, developing and marketing genuinely Hispanic foods
to the various subsets of Hispanic immigrants who favor their own cultural
foods is likely a time-consuming effort with no guarantee of a payoff. Many
unacculturated or semi-acculturated Hispanics seek out and often find authentic
products and brands marketed through specialty grocery stores or online.
On the other hand, a Hispanic population consisting of a larger percentage of
young people and large families that treasure food and eating—a market that
makes food makers salivate—is clearly growing. Ignoring that group and waiting
for it to acculturate to meat loaf and fried chicken probably is not in the
genes of most aggressive, growth-oriented food companies.
As Lopez notes, any culture in which food is so central cannot be ignored.
“Food is very much a part of the Hispanic/Latino culture, and in a sense it
defines them; you can’t not talk about the food when you talk about the
culture,” he says.
Marcela Berland, founder and president of LatinInsights, a Latino market
research firm, says one of the challenges marketers face in developing
culturally accurate Hispanic foods is that there is little room for error. “Hispanics
will try products and know immediately whether or not they’re authentic,” she
says. “They’re hard to trick.”
As acculturation progresses and Hispanics begin spreading their food wings, it
may make increasing sense for food marketers to target that market more
precisely with prepared foods that speak their language. In addition, as the
influence of Hispanics on the culture grows and non-Hispanics look to
experiment with a broader range of non-traditional, culturally specific
Hispanic foods, a move deeper into Hispanic “cuisines” may be warranted. At the
very least, it may make sense to tailor the design, packaging and marketing of
mainstream foods or those that have some Hispanic elements to appeal to
Hispanic consumers, from the unacculturated to the fully acculturated. Taking
Hispanic food design beyond traditional Mexican foods requires an appreciation
of the fundamental differences that mark each group’s food traditions.
Hispanics Are Not Monolithic
Critical
to understanding the Hispanic market and its food preferences is knowing its
diverse makeup. Loosely defined as persons from Spanish-speaking regions of the
Western Hemisphere—from Mexico to Puerto Rico, Cuba and other Caribbean
countries along with the various nations that make up Central America and parts
of South America—Hispanics comprise multiple races, ethnicities and
nationalities. Customs, mores and traditions that affect what and how people
eat differ greatly from group to group.
While there is some overlap in food preferences among Hispanic subgroups, the
points of difference are sufficient enough to warn food marketers away from a
one-size-fits-all approach to serving the Hispanic market. It is also notable
that “hot and spicy” is hardly a characteristic common to all Hispanic foods.
“The Hispanic subgroups differ in the food staples they eat, the seasonings and
ingredients they use and the ways in which they prepare their food,” the
Technomic study notes.
In a broad overview of food preferences for four broad Hispanic subgroups,
Technomic’s study flags notable differences. Mexican foods, for instance, are
often flavored with tomato sauces and rich chili pastes. South American foods,
though, lean heavily on green peppers, tomatoes, onions, coriander and annato,
while Central American dishes use tomatoes and onions, but use chiles
sparingly. Caribbean foods are often built around root vegetables like yucca,
malanga, yams, okra and black-eyed peas, while raisins, olives, red pimentos,
hard-boiled eggs and chocolate are common in Central American dishes.
Differences can even be as subtle as preferences for the beans used in soups, a
popular dish. The Technomic study plots favored beans for Cubans, Mexicans and
Puerto Ricans. To the exclusion of all other types, Mexican foods employ pinto
beans in soups. Cubans like the garbanzo, black, red kidney and lentil; Puerto
Ricans favor the habichuela and lima.
“You have to understand their special food interests and preferences, and that
can come down to knowing whether you should be selling them something as basic
as either rice or tortillas,” says Susan Mitchell, senior research analyst for
Mintel. “And if it’s tortillas, if they’re not just like the ones they’re
familiar with they might not want them.”
Eating Habits Key
Successfully
targeting the less acculturated Hispanic market requires more than just
figuring out the food itself. It also requires an understanding of how
different groups eat and how they purchase and prepare food.
The Mintel study concludes that many Hispanics approach food in many
non-traditional, less-than-mainstream ways. The less acculturated, in
particular, like to cook meals from scratch and, in turn, favor fresh foods.
But among the young and more acculturated, interest is growing in calorie-dense,
fast prepared and frozen foods largely because of time and disposable income
pressures, which can weigh inordinately heavily on many Hispanics.
The study also revealed that Hispanics have a lower than average interest in
trying new foods and recipes, preferring instead to stick with foods they know.
Children, while present in half of Hispanic households compared with 30% of
non-Hispanic households, do not exert inordinate influence on family food
choices. Also, a sizable number of Hispanics—one-third possibly—rate lunch the
most important meal of the day, compared to just 15% of non-Hispanics.
Mainstreaming Hispanic Foods
While
Hispanics constitute a large and growing bloc of consumers, they are certainly
not the only ones interested in authentic Hispanic foods. “A variety of Latino
foods are crossing from one Latino group to another and more are going
mainstream, as well,” Lopez states. “We’re already seeing it with the ascent of
fruits like mango, papaya and guava, which weren’t anywhere to be found in the
U.S. 20 years ago.”
But attempts to mainstream many authentic Hispanic foods could well fall flat,
especially in the retail prepared foods environment. While some products are
catching on, many probably do not contain the seeds of mass appeal. What may
happen is hybridization, or the creation of new products from a collection of
different Hispanic and “American” food traditions.
“There are ways of taking authentic products that might be perceived as ‘niche’
and marketing them across different population segments,” says Mintel’s
Mitchell. “But not everything is going to translate.”
In the same vein, food marketers would do well to remember that the same
applies to attempts to market foods to unacculturated Hispanics, whose numbers
are likely to grow. Many simply will not warm to appeals of mainstream food
companies. “They’re not going to make tacos using a ‘kit’,” Mitchell observes.
New Product Nuances
“Hispanic
culture revolves around food,” says Ricardo Lopez, president, Hispanic Research
Inc. Lopez points out that this attitude affects everyone in the food industry
and is changing the way America eats. “Latinos come from some 20 different
countries, each with a unique food heritage. In addition, Hispanics demand new
prepared foods to go with their new American lifestyle.” This year at Prepared
Foods’ 25th New Products Conference, October 14-17th, Naples Grand Resort, Naples, Fla., Lopez will present
“Understanding La Comida Latina,” where he will examine Hispanic food attitudes
and Latino food needs. For more information, see www.PreparedFoods.com/npc or
contact Marge Whalen at whalenm@bnpmedia.com or 630-694-4347.
Country of Origin Food Preference Profile
Mexico
Dishes are often flavored with tomato sauces and rich chili pastes.
Seafood, poultry and pork are commonly consumed.
Thin-cut meats are preferred for cooking purposes.
Stews, molés and braised meats and poultry are common.
Corn, maize and beans are staples.
Cinnamon, clove, cilantro, thyme, marjoram and epazote are regularly
used spices.
Central America
Tomatoes and onions are used to flavor food; chiles used sparingly.
Pork, chicken and beef are used in stews or are grilled or roasted.
Raisins, olives, red pimentos, hard-boiled eggs and chocolate are
often-used ingredients.
Rice, beans and corn are staples.
South America
Annatto, coriander, onions, tomatoes and green peppers provide
flavoring to most dishes.
Seafood, poultry and pork are preferred.
Potatoes, corn and rice are staples.
Caribbean
Seafood, pork and poultry are dominant: roasted, grilled or fried.
Garlic, coconut milk and adobos provide flavoring.
Preferred root vegetables include yucca, malanga and yams.
Okra, black-eyed peas and pigeon peas are common. Flavoring greens
(collards, spinach, turnips, etc.) with smoked meats is popular.
Source: Technomic Inc., “Grow in America Chain Store Guide: Top 50 Hispanic
Markets Report 2005”; “Targeting the Hispanic Foodservice Consumer: Keys to
Future Success,” January 2006
Acculturation Defined
Unacculturated:
Born outside of U.S. and have spent less than half of their life in U.S.; 13%
of U.S. Hispanics.
Semi-acculturated: Born outside of U.S. but have spent half or more of their
life in U.S., or born in U.S. to immigrant parents; 47% of U.S. Hispanics.
Acculturated: Born in U.S. to parents who were born in U.S.; 40% of U.S.
Hispanics.
Source: Technomic Inc., “Targeting the Hispanic Foodservice Consumer: Keys to
Future Success,” January 2006
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