Givaudan Taste & Wellbeing introduces Aroma Kiosk, a ground-breaking new digital sensory insights tool to connect with consumers in dynamic environments such as grocery and department stores, universities and shopping malls. The goal is to gather valuable consumer insights and recommend products in real time.
The Aroma Kiosk is the latest addition to the company’s ecosystem of digital and AI tools that allow Givaudan teams in all regions of the world to co-create the future of food with customers, streamlining the end-to-end creation process from conception to rollout.
Compact and mobile, the Aroma Kiosk combines a simple, user-friendly touch screen linked to Givaudan’s state-of-the-art artificial intelligence algorithm ATOM 2.0 (Advanced Tools for Modelling) and proprietary VAS technology. Consumers smell and rate different aroma profiles then the data are translated into personalized flavor preferences using an AI-based algorithm.
The combination of these digital tools and AI can significantly shorten the product development cycle, increase the chances of successful launch, and at the same time provide consumers with personalized recommendations and market products.
“The Aroma Kiosk is a game changer that allows us to crowdsource information on consumer preferences quickly, across many different demographics,” says Fabio Campanile, Givaudan’s Head of Global Science & Technology, Taste & Wellbeing said. “The units are at the forefront of digital sensory innovation. Their portability allows them to be situated in public environments making them particularly powerful. The Kiosks can be customized for any type of product and can be used in a nearly limitless range of environments, representing a major step toward accessing consumers everywhere, every day, all while data is collected and flows in real time.”
He adds, “The insights and data can then be used to develop and refine product lines, ensuring they truly delight the consumer, a great example of how we co-create amazing food experiences with our customers.”
All around the world and across categories, consumer needs are changing at a record pace. Givaudan’s Aroma Kiosk is able to support customers with accurate, actionable consumer insights and product development. The Aroma Kiosks can be used to create customized surveys, collect consumer data, offer personalized preferences in real time, and make smart recommendations on market products. The results can be segmented based on consumer demographics.
The new units have been extensively tested with consumers in a number of locations ahead of launch. For example, Givaudan recently worked with an alcoholic beverage company in South Africa to identify the most preferred flavors for different alcoholic applications. The Aroma Kiosk offered an intuitive method for collecting consumer preference data for alcoholic products that is often elusive and difficult to capture. Over a period of three days, the team collected data from 150+ consumers in a shopping mall in Johannesburg to deliver highly successful products.
On another occasion, Givaudan used the Aroma Kiosk in Mexico to understand the evolving consumer perception of a fresh strawberry flavor. The results from the Kiosk were quite surprising and revealing; it clearly showed how people of different generations perceive flavors and aromas and how different these perceptions are from one generation to the next.
For example, fresh strawberry attributes, as perceived by older generations, were considered to be artificial-like by younger generations. The AI inside the Aroma Kiosk & ATOM beautifully captured the evolving perception of a fresh strawberry in consumers’ minds.
Givaudan is a global leading company in taste and wellbeing, and fragrance and beauty. With its heritage stretching back over 250 years, the Company has a long history of innovating scents and tastes. From a favourite drink to your daily meal, from prestige perfumes to cosmetics and laundry care, its creations inspire emotions and delight millions of consumers the world over. The Company is committed to driving purpose-led, long-term growth while leading the way to improve happiness and health for people and nature. In the fiscal year 2020, the Company employed almost 16,000 people worldwide and achieved sales of CHF 6.3 billion and a free cash flow of 12.8% of sales. Let’s imagine together on www.givaudan.com.
About Givaudan Taste & Wellbeing
Powered by innovation and creativity, Givaudan Taste & Wellbeing aims to shape the future of food by becoming the co-creation partner of choice to its customers. Built on its global leadership position in flavours and taste, the Company goes beyond to create food experiences that do good and feel good, for body, mind and planet. With an expanded portfolio of products across flavours, taste, functional and nutritional solutions and a deep knowledge of the food ecosystem, Givaudan’s passion is to collaborate with customers and partners to develop game-changing innovations in food and beverage. Let’s imagine together the future of food.