Best Chains

Speaking of fast food, a new Zagat survey recently revealed the names of “America’s best and most popular chains,” according to a September 7, 2011,Los Angeles Times article.

The winners of the survey were Five Guys Burgers & Fries, Subway, Panera, Starbucks and McDonald’s. The “2011 Fast Food Survey” received 6,000 responses; Five Guys won Best Burger and Most Popular Large Fast Food Chain.

McDonald’s took other honors—namely, Best Fast Food Value, Best Value Menu, Best Fries, Best Breakfast Sandwiches, Best Drive-Thru, Top Facilities (mega chains) and Most Child Friendly.

Subway was first in the Most Popular Mega-Chain category, and Starbucks topped the Most Popular Quick-Refreshment Chain and Best Coffee lists. Best Salads and Top Facilities (large chains) kudos went to Panera.

A few full-service chains also made the list, notably Red Robin, Cheesecake Factory, Outback Steakhouse, IHOP and Chuck E. Cheese’s. The full survey is available at zagat.com.pf

Darren Tristano is chief insights officer at Technomic’s parent company, Winsight. Since 1993, he has led the development of Technomic’s Information Services division and directed multiple aspects of the firm’s operations.

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